Please complete the Client Profile and Workshop Policies forms and bring them with you to your private workshop.
Payment: Full payment of $250 by check, cash (exact change only), debit, or credit card (Visa, MasterCard, American Express, Discover) is due before the start of the workshop. Please make checks out to Dr. Shonda Lackey. You may request an online invoice or you can pay online by clicking on the Make a Payment tab under the Workshops section of my website. No refunds are issued for workshops that have already occurred or for workshops to which you arrive late. If your account has not been paid for more than 60 days and arrangements for payment have not been agreed upon, I have the option of using legal means to secure the payment.
Structure of Workshops: Separate, one on one, workshops are offered for help with relationships and work stress. Workshops are 50 minutes and are scheduled based on availability. These workshops do not constitute therapy or coaching and are meant to be instructional. Topics addressed can be found on my website under the Workshops section. At the end of the workshop, I will let you know if you may benefit from psychotherapy or coaching, although you are under no obligation to continue working with me.
Privacy & Confidentiality: There are some situations in which I am legally obligated to breach confidentiality and contact local law enforcement and/or social services authorities in order to protect me or others from harm. These situations include: child or elderly neglect or abuse, self-harm or suicidal action, or harm to others. These situations rarely occur, and I would make every effort to discuss the breach of confidentiality with you before taking action.
Missed Workshops and Cancellations: The fee for a missed workshop or last minute cancellation is $250. If you are unable to attend, it is your responsibility to cancel at least 24 hours in advance by calling the office. Failure to do so will result in being charged for the workshop. Cancellations due to illnesses and emergencies will be considered on an individual basis.
Inclement Weather: Assume we will meet unless I contact you. If you have to cancel due to bad weather, please contact me as soon as possible.
Telephone Calls: If you need to contact me regarding schedule changes, please call my office at any time and leave a message if I don’t answer. I won’t answer if I’m in session or if I’m not in my office. If you leave a message, I will get back to you as soon as possible. If you don’t hear from me within 24 hours, please call again, in case I didn’t receive your message. If you have an emergency, please dial 911 immediately or go to the nearest hospital emergency room.
Email & Social Media: These forms of communication may not be completely confidential or reliable. If you initiate email as a method of communication, your action is taken as an indication that you are aware of and have accepted the security risks involved. If you have to use email, please do not provide any specific information about the issues you are working on and do not use email for emergencies. This is to protect your confidentiality. I will address your concerns during the workshop. Unless you state otherwise, email may be used to send initial forms and receipts that do not contain detailed health information. If at any time, you prefer not to be contacted by email, please let me know and your request will be documented. In order to protect your privacy and out of respect for your personal life, I don’t engage in any social media (e.g., Twitter, Facebook) activity with clients who are currently attending my workshops.